BioActive AestheticsCustomer &Sales Support Administratorfor Small Aesthetics & Beauty DistributorYour role is to provide support in a variety of duties whilst learning about the business. This role is a mix ofcustomer service, database management and sales & marketing admin. The role will be based in Slough.Ideally we are looking for the candidate to work 4 or 5 days a week but not full time hours so would suitsomeone looking for part time role. No experience in the Aesthetic & Beauty industry is required but any relatedqualifications or training is a bonus and a genuine interest in the industry. Some experience of CMS/cloudbased system would be preferable as would e-marketing and social media. We are looking for someone who isenthusiastic, articulate, well presented and who will suit working in a small business.Duties.Being first point of contact for main office telephone number. Dealing with phone and enquiries, loading them on to database..Emailing out product details to new prospectsArranging appointments for sales to present the productSending out mail shots, emailers and enewsletters from database using mailchimp..Sending out invoices, logging them on spreadsheet and monitoring payments..Dispatching goods and organising collections via UPS. Dealing with initial queries from customers and taking orders.organising dates/venue for product training for new customers and getting customers booked on.Support in organising sales industry exhibitions, liaising with Advertising and PR Professionals.Social Media supportEducationGSCEC, grade or above in Maths and English.Higher or further education i.e. A levels/NVQs/Higher Diploma/BTEC/City & Guild qualification ideally inbusiness, sales, marketing, IT, media or administration.Full driving license.EssentialMicrosoft Office.Cloud based database experienceDesirableExperience of working in a support role..Work experience providing sales/customer service.Experience Working in a small business.CompetenciesExcellent phone manner and communication skills.. Computer literate, experienced with Microsoft Office packages..Experience of a cloudbased database.High level of literacy and numeracy, for updating promotional literature, both online and printed material.. Able to prioritise and work on own initiative.Good organisational skills, meticulous with an eye for detail and able to adopt a methodical approach to work..Ability to stay calm under pressure and work to deadlines. Ability to adapt as supporting a growing small business. Good at problem solving and dealing with change.. Sense of humour!Salary- £18,200 £21,840 pa Pro RataIf you are interested in this role Email CV with Contact detailsto Kathy at BioActiveAesthetics kathy@bioactiveaesthetics.co.uk M: 0791 941 6392

Date: 25 January 2018

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BioActive Aesthetics

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BioActive Aesthetics Customer &Sales Support Administrator for Small Aesthetics & Beauty Distributor Your role is to provide support in a variety of duties whilst learning about the business. This role is a mix of customer service, database management and sales & marketing admin. The role will be based in Slough. Ideally we are looking for the candidate to work 4 or 5 days a week but not full time hours so would suit someone looking for part time role. No experience in the Aesthetic & Beauty industry is required but any related qualifications or training is a bonus and a genuine interest in the industry. Some experience of CMS/cloud based system would be preferable as would e-marketing and social media. We are looking for someone who is enthusiastic, articulate, well presented and who will suit working in a small business. Duties .Being first point of contact for main office telephone number . Dealing with phone and enquiries, loading them on to database. .Emailing out product details to new prospects Arranging appointments for sales to present the product Sending out mail shots, emailers and enewsletters from database using mailchimp. . Sending out invoices, logging them on spreadsheet and monitoring payments. . Dispatching goods and organising collections via UPS . Dealing with initial queries from customers and taking orders .organising dates/venue for product training for new customers and getting customers booked on .Support in organising sales industry exhibitions, liaising with Advertising and PR Professionals .Social Media support Education GSCEC, grade or above in Maths and English .Higher or further education i.e. A levels/NVQs/Higher Diploma/BTEC/City & Guild qualification ideally in business, sales, marketing, IT, media or administration. Full driving license. Essential Microsoft Office .Cloud based database experience Desirable Experience of working in a support role. .Work experience providing sales/customer service. Experience Working in a small business. Competencies Excellent phone manner and communication skills. . Computer literate, experienced with Microsoft Office packages. .Experience of a cloudbased database .High level of literacy and numeracy, for updating promotional literature, both online and printed material. . Able to prioritise and work on own initiative .Good organisational skills, meticulous with an eye for detail and able to adopt a methodical approach to work. .Ability to stay calm under pressure and work to deadlines . Ability to adapt as supporting a growing small business . Good at problem solving and dealing with change. . Sense of humour! Salary- £18,200 £21,840 pa Pro Rata If you are interested in this role Email CV with Contact details to Kathy at BioActiveAesthetics kathy@bioactiveaesthetics.co.uk M: 0791 941 6392